vendredi 20 avril 2012

Build a business on "talented people" or build a talented business ?

Instead of wondering how to attract talent that will help our business to improve, is it not better to work on our working environment?

Each of us can work well or badly. The quality of our work depends heavily on our work environment. A "Talented business" trusts the people doing the work and the way they do. They respect and trust them through giving them autonomy, sense and purpose of their work.

Talented people are in your business. Focus on how to create a healthy workplace to foster intrinsic motivation.

mercredi 18 avril 2012

When do we learn new knowledge ?

When have we learned the last years ? When we detect an error from an action or when our action give the desired result.

The error is for us the difference between our intention and the result once the action taken. If by the action, we find that our plan does not give the desired result (our intention), we are looking for new theories that will enable us to achieve a better result.

Our action is guided by theory and not by experience (see Deming). We believe those theory will bring the desired result ...based on new knowledge gained. We take actions. We evaluate/measure our action with respect to intent. The knowledge became conscious because we’re able to achieve what we claim to know. Paradoxally, by starting to learn, we become more and more conscious of our lack of knowledge. PDCA (Plan-Do-Check-Act)” is a never ending cycle...